Release of the VATNZ Feedback System
The VATNZ Board is happy to announce the launch of the VATNZ Feedback system for general use. This system serves as a one-stop-shop for Feedback within our Division, with the ability to provide feedback on every facet of the Division. This helps to formalise a feedback process, allowing Board members to efficiently collate and work through items of feedback.
You can access the Feedback portal by either navigating to , or by clicking the speech bubble in the navigation bar on the VATNZ homepage, as seen below. You will need to be logged into the VATNZ website to access the portal, as your feedback is tied to your VATSIM CID.
When you arrive at the Feedback screen, you will be prompted to provide a title, and detail about the feedback you wish to provide. It's important that you are as descriptive as possible on your initial message, as this will assist us in quickly actioning the feedback if we need to.
Any feedback provided to the Board will be kept in the strictest of confidence, and only divulged on a need-to-know basis.
Only members of the VATNZ Board of Directors have access to the feedback submitted through this system. Non-Board Director Members of the Training Team will not have access to any of the information. If you provide feedback to us, your name will not be shared outside of the Board.
This new system is intended to be our Division's primary method of receiving feedback, and we will no longer be accepting feedback through Discord.
If you have any queries, feel free to open a query in the new system. For other official communications with VATNZ Board Members, you should continue to use the official email addresses listed on our Contact page.